At Mindful Track Therapy, safeguarding your privacy is paramount to us. This policy details how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR). By engaging with our services, you agree to the practices outlined below.

Information We Collect

We gather the following personal data from clients and website visitors:

  • Personal Details: Name, email, phone number, and information provided during contact, booking, or subscription.

  • Payment Data: Information required for secure payment processing, handled by trusted third-party services.

  • Therapy-Related Information: Sensitive health and well-being data shared during sessions.

  • Website Analytics: Data on website interactions, including IP address, browser type, and cookies for functionality and analytics.

How We Collect Information

We collect data through:

  • Direct Interaction: Via contact forms, emails, or therapy session bookings.

  • Third-Party Platforms: Secure systems like Calendly (booking) and Stripe (payments).

  • Cookies: Used to enhance website performance and analyze usage, manageable via browser settings.

How We Use Your Information

Your data is used to:

  • Deliver personalized therapy services.

  • Manage appointments, payments, and communications.

  • Comply with legal and regulatory obligations.

  • Enhance our website and services through analytics.

Data Protection Measures

We prioritize your data security by:

  • Encrypting sensitive information.

  • Using secure third-party payment processors.

  • Restricting data access to authorized personnel only.

Data Sharing

We do not sell or share your data for marketing. We may share data with:

  • Payment Processors: Stripe for secure transactions.

  • Booking Platforms: Calendly for appointment management.

  • Legal Authorities: As required by law. Review third-party privacy policies: Stripe, Calendly.

Google Analytics

We use Google Analytics to understand website usage. Cookies collect anonymized data, such as visitor numbers and page views, stored on Google’s U.S. servers. You can opt out via Google’s opt-out tool or review Google’s Privacy Policy.

Cookies Policy

Cookies are small files enhancing website functionality. We use:

  • Essential Cookies: For core website operations.

  • Analytical Cookies: To improve user experience via anonymized data.

  • Functional Cookies: To personalize your experience.

Third-Party Cookies: Google Analytics cookies track usage. Manage cookies via browser settings or learn more at www.allaboutcookies.org. By using our site, you consent to cookies, with options to adjust preferences.

Your GDPR Rights

Under GDPR, you have rights to:

  • Access, correct, or delete your data.

  • Restrict processing or request data portability. Contact us at mindfultracktherapy@gmail.com to exercise these rights.

Data Retention

Therapy-related data is retained for 7 years post-session for continuity and compliance. You may request earlier deletion, subject to legal requirements.

Policy Updates

We may revise this policy, with changes posted here and marked with an updated effective date.

Contact Us

For questions or concerns, reach us at mindfultracktherapy@gmail.com.

Effective from August 2025