FAQs

Scroll down to find out answers to frequently asked questions or get in touch if you have a more specific question in mind.

  • Yes — we use a secure, confidential video platform. Learn more here.

  • You can use our online booking link or contact us directly via email or phone.

  • Individual therapy: 50 minutes

    Couples Therapy: 60-75 minutes

    Supervision: 60 minutes

  • This varies depending on your needs and goals. We will review progress regularly.

  • Cancellations with less than 48 hours’ notice may be charged at the full session fee. We understand that life events beyond your control may prevent you from attending your planned session, however it is important to contact us as soon as possible, if you are aware that you won’t be able to make it.

  • Your safety matters and we as mental health professionals, have a duty of care towards all the clients we work with. Therefore we may need to ask you directly at the start or/ and review your risk on regular basis while in treatment. Unfortunately, are unable to provide a care in an urgent crisis. it is unlikely that we are going to be able to respond to your messages at short notice, therefore if you are concerned about your well-being or safety and require urgent support please contact NHS 111, 999 in an emergency, Samaritans on 116 123 or your GP out of hours service or visit your local A&E.

  • Yes, we are bound by strict confidentiality policies. However, in line with our duty of care as mental health practitioners, there may be circumstances where we are required to share relevant information with third parties or appropriate services. This would only occur if you disclose, or we have reason to believe, that your own life or wellbeing—or that of others—may be at risk.

    This duty extends to situations involving both current and historic risks, including the disclosure of criminal offences that may have been committed in the past or are planned for the future.

    If you have any questions or would like further clarification, please feel free to raise this with us in person during your initial consultation.

    Please refer here to full confidentiality statement.